Referral Campaign Terms and Conditions

This campaign terms page applies to Kletta’s referral program, through which current customers can earn rewards by referring Kletta to new users.

1. Who is the campaign for?

The referral program is open to all paying Kletta customers with an active account. Rewards will only be paid if the referrer is also a Kletta customer at the time when the reward conditions are fulfilled.

2. Eligible subscription packages

Rewards are paid only when the referred customer activates one of the following Kletta packages:

• Duo package, or
• Care package.

The referral campaign applies only to 6-month subscriptions with 30% paid upfront. Other subscription types or packages are not included in the campaign.

3. Reward amount

For each successful referral, the following reward is paid:

£50 one-time reward upon meeting the conditions.

4. When is the reward paid?

The reward is paid when one of the following conditions is met:

A. 6-month subscription with 30% paid upfront:

The customer activates a Duo or Care package under the 6-month subscription campaign with 30% paid upfront.

Once the subscription has been activated and confirmed, the referrer receives the £50 reward.

5. How is tracking handled?

Each Kletta user is given a personal referral link.

When a new customer registers through the link and uses the same email address in the application, the system associates the referrer’s code with the customer’s information.

The link must be used at the time of registration – retroactive linking is not possible.

6. Other terms

Kletta reserves the right to review and approve the basis for reward payments before disbursement.

In cases of abuse (e.g. self-referrals or unclear customer relationships), Kletta may deny the reward payment.

Kletta may change the campaign terms or terminate the program at any time, with prior notice.

In order for us to pay you the referral reward, you must be registered in the relevant tax or self-employment register required for receiving such payments in your country of residence. If you are not properly registered, unfortunately, we will not be able to make the payment.